IRS Taxpayer Advocate

What is it? Help for You!

The Taxpayer Advocate Service is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should.  Currently, the National Taxpayer Advocate, Nina Olson, heads the program.

Each state and campus has at least one local Taxpayer Advocate, who is independent of the local IRS office and reports directly to the National Taxpayer Advocate. The goals of the Taxpayer Advocate Service are to protect individual and business taxpayer rights and to reduce taxpayer burden. The Taxpayer Advocate independently represents your interests and concerns within the IRS. This is accomplished in these ways.
Ensuring that taxpayer problems which have not been resolved through normal channels, are promptly and fairly handled; Identifying issues that increase burden or create problems for taxpayers: Bringing those issues to the attention of IRS management and making legislative proposals where necessary.

The IRS TaxpayerAadvocate program will assign you an advocate who willl listen to your point of view and will work with you to address your concerns.

You can expect the advocate to provide you with an impartial and independent look at your problem, timely acknowledgment, the name and phone number of the individual assigned to your case, updates on progress, time frames for action as well as speedy resolution; and courteous service.

Call the Taxpayer Advocate Service Case Intake Line to see if you are eligible: 1-877-777-4778 or TTY/TTD: 1-800-829-4059.

Follow this link to find the office nearest you: Advocates by state

There is a lot more information and a lot of details available to you at the site link below.

As always check the facts as with all government info it is subject to change.
For more information go here www.IRS.Gov/advocate